TERMS AND CONDITIONS OF BUSINESS

This website is operated by the Alchemy Partnership LLP. Terms such as "we", "us" and "our" refer to Real Beauty Bargains where they are used in these terms and conditions.

By purchasing something from our ecommerce store, you agree to be bound by the terms and conditions contained in this document.

Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and refund policy.

ONLINE SHOPPING

We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.

Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.

We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

i) The item you have ordered is out of stock

ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

iii) There has been a pricing or product description error

iv) There is a system or procurement failure

v) You have failed our customer validation checks

When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.

Your order will only be accepted by us once your goods have been dispatched

Please note that although we do try to get all orders sent within 3 working days it can take up to 7-10 working days from the order being placed for the goods to be despatched and then a further 48 -72 hours for delivery by Evri

If available, customers can only use offer codes once.  TOYL reserves the right to refuse orders of customers who abuse this offer through registering multiple times.  This is not what it was intended for.

DELIVERY

On completing your purchase your box will be despatched on or as soon as possible after the order date. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).  Delivery should be expected within 3 working days after despatch.

 

ORDER CANCELLATION

Once you receive notification of shipment your order cannot be
cancelled. Once your order is in despatch it cannot be cancelled. Prior to this Cancellation must be by email to us at support@realbeautybargains.com

You will receive automatic confirmation of the cancellation.  We cannot accept cancellation through social media channels for example Facebook messages etc.

Where items have not been dispatched prior to a cancellation request our refund policy will apply.

Where you have ordered a personalised, perishable or time critical item (such as food, newspapers, event tickets or e-vouchers) you may not be able to cancel for a full refund.

 

LIABILITY AND INDEMNITY

The Alchemy Partnership LLP shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

 

JURISDICTION

These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

 

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and The Alchemy Partnership LLP whether written or oral.

 

GENERAL

We may change these terms and conditions at any time.

Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.